صف تیکتها
Tickets from every channel, in one queue.
Before: Each channel had its own inbox, and messages slipped through.
Every ticket in one queue,none left unanswered.
Email, phone and chat arrive in one place. You can see who has each ticket, how long is left before its deadline and whether the customer left happy.
A real panel with sample data; try it without signing up.
Before and now
A day on the support team, with Hambord.
SLA و زمان پاسخ
You hear about a deadline before it passes.
Before: You learned you were late when the customer wrote again.
کارشناسان و بار کاری
Each agent's load, clear and fair.
Before: One person drowned while others sat idle.
رضایت مشتری
Customer satisfaction, after every ticket.
Before: You only heard from customers when they were upset.
مشکلات و ارجاعها
Recurring problems, in one place, with escalations.
Before: Ten people reported the same bug separately.
Every connection, in Hambord's orbit.
From Iran's tax system to marketplaces and messengers, everything connects to Hambord.
- Tax and insurance services
- Marketplaces
- Social networks and messengers
Start with Hambord
From signup to your first working day, in four steps.
You don't have to build anything from scratch; we're right beside you.
Sign up
Tell us which parts of your work matter most and how to reach you.
1 minuteTalk to the Hambord team
We'll call you and walk through your needs and the way you work together.
One callThe panel gets ready
The panel opens in a few days, and this signup takes you straight in.
A few daysBring your team
Invite your members; everyone gets access that fits their role.
2 weeks free
Comparison
You've probably tried these paths.
Each one gets stuck somewhere. Hambord's solution starts right where these paths fall short.
Hambord next to which path?
Feature
Excel
Hambord
Time to first real use
Excel and chat apps: Yes, Right awayHambord: Yes, From a ready-made solutionFitting the way your team works
Excel and chat apps: Yes, You can build anything, by handHambord: Yes, Pages and workflow are yours to shapeData, team and customers in one place
Excel and chat apps: No, ScatteredHambord: YesSeparate access for each page and role
Excel and chat apps: No, Only by sharing filesHambord: YesChanges without a tech team
Excel and chat apps: YesHambord: Yes, No code
Voices of teams
Working with Hambord
More than 100 businesses have tried it
Finally, we know who's following up with each customer.
- Before:
- I used to ask colleagues about the last conversation with a customer.
- Now:
- I open the record and see the next step.
Sahar RezaeiSales lead, Online storeWhen a customer comes back, we don't start from zero.
- Before:
- Every time, customers had to explain the whole story again.
- Now:
- Past purchases and follow-ups sit side by side.
Ali MoradiCustomer relations manager, After-sales serviceI don't open several files for one answer anymore.
- Before:
- For one answer, I had to dig through several files.
- Now:
- Stock and order status are on one page.
Maryam NaderiStock and orders lead, Home goods store
FAQ
Got a question?
If your answer isn't here, the Hambord team will gladly help.
Hambord is a shared space for your data, your team's work and your customer relationships. You manage customers, orders, stock, purchasing and follow-ups on connected pages, and you ask Vecto, Hambord's AI assistant, questions about your data.
For teams whose data is scattered across files, messages and separate tools. Solutions like CRM, customer club, warehouse and purchasing are starting points: you pick the one closest to your team's work and shape it to the way you work.
Excel keeps data in files and sheets, and CRM software mostly focuses on sales. In Hambord you build several workflows side by side, set access for each page and see the same data as a table, a board or a chart.
No. You pick a ready-made solution close to what you need and fit its pages, data and workflow to the way your team works. If you need a special integration or process, share the details with the Hambord team.
Yes. You bring in your current data from an Excel file and get help from the agent to tidy and convert it. Just set out your columns and how the data connects before you move it, so everything lands in the right place.
Yes. You define roles and access levels for each page and decide who can see, edit or manage what. That way, everyone works only with the data that relates to their own job.
With Vecto you talk to your data, see related records side by side and get answers to multi-part questions; for example, which customers need a follow-up, and why. Check each answer against its data, and for important decisions, bring your team in too.
Yes. Connecting to other tools, from messaging apps and marketplaces to payment and calling services, is part of Hambord. What each connection can do depends on that service, so tell the Hambord team the tool's name and what you want to do, and we'll find the way together.
The price depends on the plan you choose and how many users and admins you have. On the pricing page you'll see your team's cost, plus each plan's storage and AI credits. For enterprise needs, talk to the Hambord team about the scale and features you need.
Look through the interactive examples on the site and try the solution closest to your work. Then sign up and answer a few short questions about your business and priorities. The panel opens in a few days, and this signup takes you straight in; the Hambord team is with you as you get started.
Other solutions
Your team's solution might be one of these.
Help desk, your team's way.
We've got your back, even in the dark.
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